Just Culture Balancing Safety And Accountability

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1409440605
Size: 22.55 MB
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Building on the success of the 2007 original, Dekker revises, enhances and expands his view of just culture for this second edition, additionally tackling the key issue of how justice is created inside organizations. The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker’s Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first time, the nature of personal culpability when organizational accidents occur. Having raised this awareness the author then discovered that while many organizations saw the fairness and value of creating a just culture they really struggled when it came to developing it: What should they do? How should they and their managers respond to incidents, errors, failures that happen on their watch? In this Second Edition, Dekker expands his view of just culture, additionally tackling the key issue of how justice is created inside organizations. The new book is structured quite differently. Chapter One asks, ’what is the right thing to do?’ - the basic moral question underpinning the issue. Ensuing chapters demonstrate how determining the ’right thing’ really depends on one’s viewpoint, and that there is not one ’true story’ but several. This naturally leads into the key issue of how justice is established inside organizations and the practical efforts needed to sustain it. The following chapters place just culture and criminalization in a societal context. Finally, the author reflects upon why we tend to blame individual people for systemic failures when in fact we bear collective responsibility. The changes to the text allow the author to explain the core elements of a just culture which he delineated so successfully in the First Edition and to explain how his original ideas have evolved. Dekker also introduces new material on ethics and on caring

Just Culture Balancing Safety And Accountability

Author: Sidney Dekker
Publisher: Ashgate Publishing Company
ISBN: 0754672670
Size: 27.21 MB
Format: PDF
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A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? It is too simple to assert that there should be consequences for those who 'cross the line'. Lines don't just exist out there, ready to be crossed or obeyed. We-people-construct those lines; and we draw them differently all the time, depending on the language we use to describe the mistake, on hindsight, history, tradition, and a host of other factors.What matters is not where the line goes-but who gets to draw it. If we leave that to chance, or to prosecutors, or fail to tell operators honestly about who may end up drawing the line, then a just culture may be very difficult to achieve.The absence of a just culture in an organization, in a country, in an industry, hurts both justice and safety. Responses to incidents and accidents that are seen as unjust can impede safety investigations, promote fear rather than mindfulness in people who do safety-critical work, make organizations more bureaucratic rather than more careful, and cultivate professional secrecy, evasion, and self-protection. A just culture is critical for the creation of a safety culture. Without reporting of failures and problems, without openness and information sharing, a safety culture cannot flourish.Drawing on his experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, Dekker lays out a new view of just culture. This book will help you to create an environment where learning and accountability are fairly and constructively balanced.

Just Culture

Author: Sidney Dekker
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409440605
Size: 27.94 MB
Format: PDF, ePub, Docs
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In this Second Edition, Dekker expands his views, additionally tackling the key issue of how justice is created inside organizations.

The Field Guide To Understanding Human Error

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1351889753
Size: 73.43 MB
Format: PDF, Kindle
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It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.

Patient Safety

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 143985226X
Size: 26.25 MB
Format: PDF, ePub
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A user-friendly introduction to the approach, this book takes the complexity of health care seriously and doesn’t over simplify the problem.

Safety Differently

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1482242001
Size: 25.99 MB
Format: PDF, Mobi
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This book takes a forward-looking and assertively progressive view that prepares you to resolve current safety issues in any field.

The Field Guide To Understanding Human Error

Author: Professor Sidney Dekker
Publisher: Ashgate Publishing, Ltd.
ISBN: 1472439074
Size: 26.13 MB
Format: PDF, ePub
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This latest edition of The Field Guide to Understanding ‘Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work.

Pre Accident Investigations

Author: Dr Todd Conklin
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409483541
Size: 72.85 MB
Format: PDF
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This book is a set of new skills written for the managers that drive safety in their workplace. This is Human Performance theory made simple.

Dave S Subs

Author: David Marx
Publisher:
ISBN: 9780984041961
Size: 31.49 MB
Format: PDF
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The revolution comes, however, when it spreads beyond aviation and healthcare to every employer - including your local sub shop. Come alongside Milo, a manager at the fictional Dave's Subs, and his five inescapably fallible employees.

Second Victim

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 146658341X
Size: 40.80 MB
Format: PDF, Docs
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Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the ...

Human Error

Author: James Reason
Publisher: Cambridge University Press
ISBN: 9780521314190
Size: 31.43 MB
Format: PDF
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This 1991 book is a major theoretical integration of several previously isolated literatures looking at human error in major accidents.